tny.im and this website were down for about 42 hours, starting on June 29 at 03:16 UTC.
The problem? BlueVM’s S19-NY server went down, taking with it the server I have/had there (and which I paid for a full year!). Other than this outage, the service had worked fine for three months, – fast network, full resources availability – since I bought it.
S19-NY is still down, without any ETA for it to come back. There’s no information in what conditions it will come back, or *if* it will come back (with the previous contents, at least). BlueVM staff is pretty much unresponsive, other than a guy who sometimes hangs on IRC and says he can’t fix the KVM instance because he doesn’t have access to it.
Of course, I no longer recommend BlueVM and I don’t plan on renewing the server I have with them.
The “solution” to put an end to two days of downtime, was to buy the cheapest SecureDragon OpenVZ server, (OpenVZ! so hard to live without my beloved KVM, I can’t even use davfs2 because there’s no fuse module!) and restore the backups I had (from four hours before the BlueVM instance went down). This has been done, except for the HTTPS certificate of tny.im… that alone is another story:
As I tried to retrieve the existing cert from StartSSL (because, stupid me, automated backups were not copying everything SSL-related, and I didn’t save it locally), I found my authentication certificate had expired. This basically means my StartSSL account is lost, unless I create a new account and ask their staff to link it to the old one. They probably won’t do that without a payment and some ID checks so… out of question. I guess, if the BlueVM server doesn’t come back, that I’ll just create a new StartSSL account and generate a new cert for tny.im. There’s no security issue with this, as the previous certificate has not been compromised (unless BlueVM is collecting certificate private keys from inside their clients’ machines…) and so it doesn’t need to be revoked.
To conclude the HTTPS point: tny.im has the HTTPS service unavailable for now, until I can retrieve the existing certificate from the previous server, or until I get a new one.
Is all the fault in BlueVM’s side? Of course not… I could have lost my love for the money earlier, bought the SecureDragon VPS yesterday already and reduce the downtime by 24 hours. But since I had hope the problems on BlueVM support were just Sunday-related, I thought that by Monday they would have it fixed. They didn’t.
On related news, I’ll take this downtime and new server acquisition as the motivation for setting up a new advanced and redundant system, so that if one server goes down, tny.im (and possibly this blog too) will continue to operate as normal. I have two servers already (assuming the BlueVM one comes up), and I plan on developing a system where firing up new instances of tny.im on any empty server will be really easy. The system will be always prepared to lose any server at any point, without data loss, and restore full service within five minutes. That way, I can add less reliable hosts, perhaps even VPS trials, to the redundant system. This also allows for scaling the service as needed. Sounds ambitious? Of course it won’t happen in a week, but I have the full summer to develop and test the system…
Why don’t I just go with some SaaS that supports scaling? Two reasons: the price is too high, and the tny.im software is not coded in a way that’s compatible with these services. Let me remember you, that while not exactly being a CGI script, tny.im is not coded in one of those fancy modern languages, and even though PHP is not exactly outdated or unmaintained, the quality of the code can make it pretty horrible or pretty good. And the code is… not perfect – it doesn’t use any popular framework, it is based on YOURLS and has many, many
hacks feature additions, plus a… very close relationship with the database.
Let me finish by saying that downtime of this kind is something to be expected if I were still hosted by FreeVPS and the like. But believe it or not, on FreeVPS and other sponsorships I’ve never seen a customer service as bad as the one of BlueVM (and it’s hard to remember an outage as big as this one). It is definitely not adequate for a paid service. In addition to S19-NY, they have many other instances down, with similar or worse downtime. The admins don’t appear to be online or reachable in any way, even by other staff members. The latest news/excuse on the S19-NY situation is that IPMI is broken and they are waiting for the provider to fix it… now tell me, does this look like a serious company, or some poor-man’s sponsorship?
EDIT: The BlueVM server is still down. tny.im is now hosted by three servers with round-robin balancing. HTTPS service was restored with a new certificate.
EDIT 7/7/2014: I forgot to update this post in time, but the BlueVM server has been up since three days ago. But I only got to know that the service was restored thanks to a friend of mine, because they didn’t reply to my ticket to inform me about it. Anyway, I don’t plan to renew this server, and BlueVM lost me as a customer (except for some really cheap deal which I’ll use as a personal/development box, and never in production).
On related news, Mirasm – the Tiny Server Redundancy Manager – is mostly finished, only needs some more testing to be put on production servers, managing the new tny.im redundancy system.
Looks like >90% of the Internet users spend >90% of their WWW-using time on the same 0.001% of websites.
It’s no wonder why plans for a truly decentralized Web never seem to get much traction… how could them, in a time when users’ habits are truly centralized? In fact, I believe the main problem is on the way users use the Web, not the technology iself.
As for the Internet, it is already (comparatively) decentralized.
Do users always know what’s best for them? The past has proven that is not the case…
Just in case you didn’t know/notice, this website and tny.im are no longer hosted on a VPS provided by FreeVPS. Due to issues on the node where that VPS was hosted, that made it become network-unreachable, I needed to buy a new server to avoid a longer downtime.
I ended up buying a KVM-powered VPS from BlueVM because they accept Bitcoin and had a good special deal at the time. It’s my third day with the server and so far, so good. It has better specs than the server I had, and after config optimization tny.im is now able to handle more concurrent requests than it did before. I will keep readers updated and post a detailed review of the server, later.
Moving away from sponsorships is be better in the long term (less worries, proper support…), even if it means that tny.im is now unprofitable (temporarily, hopefully).
Regarding the problem of Casio Prizm calculators that hang on the power-off screen and then die when rebooted, I have the feeling that we [the Casio programming enthusiast community] have discussed this subject way more than Casio ever did – in the end, it may be easier and cheaper to fix or replace, say, 1% of the calculators they sell, than to pay lots of working hours to discuss and fix hard-to-reproduce bugs, delaying the production of newer models (in the end, nowadays people buy a calculator because it’s fancy, not because it will survive the apocalypse ).
To all the users with dead calculators… I know your situation is bad (especially if you didn’t have backups of the data in it), but just send the f***ing thing for repairs before the three year warranty expires. Make sure to explain how it broke, maybe they will fix it some day. And when the warranty expires, if you still need a graphic calculator, well, buy a new one (eventually not from Casio?).
In case you haven’t noticed yet, the version 1.2 of the Utilities add-in for the Casio fx-CG 10 and 20 (known as Prizm) has been released today. More information and download on this page.
Following my announcement on Twitter about the new release, it got retweeted by the official Casio Prizm Twitter account. This is a move without precedents on their part – no 3rd party add-in had ever received the slightest official public recognition. Most likely the social media marketeer retweeted my nice tweet without really knowing what he/she was doing.
However, this had little impact. The tny.im shortlinks you see received less hits by the time they retweeted, than by the time I originally tweeted – despite @CasioPrizm having over the quintuple of followers I have.
Is it just my impression, or nowadays many people with smartphones, who also have a data-capped connection at home, conserve their list of apps to update until they go to a friend’s house, find free (or school/work) WiFi, or otherwise find means to avoid having automatic updates use data on your Internet connection?
Personally, I put all of my machines to update on the last two days of the month, to avoid that situation where my stupid ISP limits the connection speed to 128 kbit/s, after I use 15 GB of data in a single month (if I can’t avoid the situation, at least the speed will only be ridiculously low for at most two days)… yeah, that’s the state of 3G data plans in Portugal (across all ISPs).
Note: this was originally published as part of a post on Cemetech.
The status of 3rd-party development (and general user interest) on what is currently Casio’s flagship non-CAS calculator, is disappointing and inglorious, but the user community is not the only guilty of the situation. I would say there is a marketing problem on Casio’s side: the Prizm is only appealing to students and teachers that are already used to Casio calculators. Personally, I know that if it weren’t for the recommendations of my maths teacher (who is a big proponent of these calculators for their ease of use and similar UX across graphic models), I would have bought a non-CAS Nspire instead, or eventually a black-and-white Casio model.
Despite great initial success (first on Omnimaga and then on Cemetech), the Prizm never really caught on with the developers community and I feel it really never caught on with general students, either. While it is true that the Nspire, and more recently the HP Prime, have more powerful hardware, the first also has a more complex system that actively tries to block 3rd-party binary software, and the second does not have the same target market (the HP Prime doesn’t have a non-CAS version). Cemetech seems to have turned more to the TI-84 Plus CSE, but while it doesn’t have the software constraints of the Nspire, it has inferior hardware specs that put it on another league (I guess it had some success on this community because it was similar to “what people were used to”, i.e. the old TI calculators, unlike the Prizm and the Nspires).
Still, and somehow, the Prizm seems to have a notable market share in Asia, but due to different character sets and more, the western and oriental communities don’t communicate much. From what I understand the Prizm seems to be used in China at a higher education level than in the rest of the world.
From my point of view, the marketing done by Casio for the Prizm, was as simple as saying “we were the first to release a full-color graphic calculator, here it is” and running a few contests while the model was new, but without any effort to distinguish themselves from the competition that would come later (and made a much bigger advertising effort in many markets). Even though they were the first to show a calculator with a full-color, high-resolution screen, while simultaneously being allowed on most official exams, I feel they did not fully explore the possibilities of the screen or the OS and hardware behind it, let alone explain them to users.
On the technical side, many aspects of the OS on the Prizm could have been polished (certain things as the Program editor feel really slow at the default clock speed, as do the constant picture decode and redraws when a g3p is shown on the screen, for example in eActivity). Things such as the separation between a “Main Memory” and “Storage Memory”, while familiar to existing users of Casio systems, are metaphors unused on other computer systems and while technically sound (and allowing for backwards compatibility), are inadequate for a great user experience – I know of people who don’t quite understand why they get memory errors on lists, matrices and Basic programs, even though they have plenty of storage memory, and I also know the problem in understanding different memory sections is common to TI calculators. OS updates never (are yet to?) addressed this, but it’s unlikely they’ll ever address it because it would require major technical changes, perhaps even hardware changes (more RAM or dynamic RAM allocation, anyone?) and the development of a platform that’s not akin to anything built by Casio in terms of calculators, which means users would need to relearn it again – if Casio builds something too much different from previous generations, the results might not be positive (look at how the Nspire went on the TI side).
Then Casio moved on to the new Classpad models (which not everyone can buy, because they are not allowed on all the exams, and not everyone needs a CAS calculator on university), and the Prizm was more or less forgotten. While Casio’s offering has some points that stand out from the competition, it has outdated hardware specs when compared to the other CAS calculators.
Casio calculators become “forgotten” not because the manufacturer stops providing support for them (the Prizm just received the 2.00 OS update, and a new official add-in – so things are well on the contrary), but because there is little effort to publicize these updates to their older models. I guess if they don’t move more, it’s because they are selling and working “good enough” for them. Which isn’t a synonym of things being “good enough” for the power user community.
In my opinion, the Casio calculator development community is too spread among many small communities, which have low levels of activity (especially when it comes to the Prizm) and in some ways even alienate from each other, instead of uniting to get things forward. Note that I’m not suggesting the creation of a new community to hold all the 3rd-party Casio development (see xkcd 927), but instead more communication and joint ventures between existing ones, for example in the form of contests. Unfortunately, different ideas and culture seem to make this difficult most of the time, but it would be great if people managed to overcome that in favor of higher goals.
Note to self:
By default, Linux Mint brings OpenDNS (which I hate, if not for anything else, for the NXDOMAIN response it gives) as the resolvconf fallback. Deleting /etc/resolvconf/resolv.conf.d/tail as root and then restarting the resolvconf will (re)solve it. Do not waste time trying to figure out where the DNS is being hijacked on your network: the thing is right on your machine, even if you have overridden the DHCP DNS configuration on the network configuration dialogues – out of the box, it will always use OpenDNS if the DNS servers you or DHCP specified, are not available/don’t answer fast enough.
By the way: http://myresolver.info/ helps with debugging DNS issues.
This post brings to an end months of trouble, and me thinking my ISP, to add to the fact that even though my plan is unlimited, severe speed limiting starts at 15 GB of data usage, was also hijacking DNS queries to their own system. Fortunately, looks like it is not the case. At the same time, I’m disappointed with the choice of DNS fallback by the people behind Linux Mint.
Every news piece I see about Microsoft buying Nokia, seems to focus on the business side of the things – “was this a good move for Microsoft?”, “was this a good deal for Nokia?”; on the future of Windows (Phone), and on the patent portfolio Microsoft just licensed for 10 years (to me, in practical terms this equates to buying…). But I think everyone is forgetting what Nokia did before the Microsoft partnership involving Windows Phone, more precisely the software that runs on their older phones. What will happen to these pieces of software, some abandoned and others not?
I am not a Nokia user and I haven’t had extensive contact with their hardware or software. I do have some friends with modern Nokia feature-phones and non-WP smartphones, and I know a bit about their experience with them. I have also tested some of Nokia’s experimental/in-development Linux based systems on emulators (yes, Nokia wasn’t just Symbian and WP). That said, I apologize for any wrong facts on this post. I will be using Wikipedia as a (improper) “source” for some things.
Nokia developed, or supported the development, of several embedded operating systems. These ran and run mostly on feature-phones, despite some of them supporting third-party software and having other features that make me label them as a “smartphone with alphanumerical keyboard”. S40 is an example of this, having debuted in 1999 and being used until 2012 (it powers the recent Nokia Asha phones). (source)
Recently, Nokia has also developed Symbian-based systems that run on touchscreen smartphones.
The Nokia 7110 (1999) and the 6300 (2007) are both powered by S40
Then there’s Symbian, which was born not just as a Nokia venture. Symbian, a proper smartphone OS, was born as “a partnership between Ericsson, Nokia, Motorola, and Psion” (source). Nokia used Symbian on most of their earlier smartphones, being the responsible for Symbian’s really high market share, which lasted until the end of 2010.
Nokia N80 (2010), running S60
The S60 platform, first released in 2002, was based on Symbian and during the course of its life, it powered phones with and without touch screens (yet again, cases of smartphones with alphanumerical keyboards). Later in 2010, Symbian^3 was released, to power the Nokia N8. More or less by the same time, Symbian, once made open-source, turned into a licensing-model only.
In February 2011, Nokia announced they were dropping Symbian-based systems in favor of Windows Phone. Later that month, the Nokia 808 PureView, with a 41 (forty one) megapixel camera (just like this newer one), was announced, to officially become the last Symbian smartphone.
Nokia Anna and Symbian/Nokia Belle were released later in 2011 as updates to Symbian^3. Some time between Anna and Belle, Nokia outsourced Symbian support and software development to Accenture, a situation that will stay until 2016. The second feature pack of the Belle update is the latest version of Symbian as of now. Will it be the last? I would say so.
Screenshot of Nokia Belle
Nokia also developed apps and internet services for the later Symbian updates (these included an app store, the Ovi Store). Ovi was the brand for many of these apps and services. Among the Ovi apps, there was Ovi Maps, later renamed to Nokia Maps in 2011 and now called Here. Here runs on many mobile operating systems, not limited to those developed by Nokia, and provides map and traffic services to Windows Phone 8. (source)
From Belle on, it’s what you probably already know – more and more Lumia smartphones powered by Windows Phone. For feature-phones like the 2012 Asha models, Nokia seems to have reverted to S40, not Symbian-based.
And this is the story of Nokia’s moderately successful operating systems more or less known by the common user. But Nokia invested in other projects not so widely known to the general public, but which developers know well. It is the case of the Qt framework, which was developed by Nokia after they bought Trolltech, the original developer. Qt was used in Symbian; a bit after Nokia dropped Symbian, they sold the licensing stuff to Digia, that now owns the Qt trademark and the Qt Project.
Nokia also invested in other OS projects besides S40 and Symbian-based systems. Maemo, an open source software platform intended for smartphones and tablets, was based on Debian Linux. It made its first big appearance in 2009, with version 5, as it powered the Nokia N900. From my point of view, this device had some flaws and ended up being only loved by Linux geeks. But this is my personal opinion, of course. I know I would have liked to own one of these 🙂
Nokia N900 (2009) running Maemo 5 / Fremantle
By February 2010, it was announced Maemo would merge with Moblin, to create MeeGo. Finding the story complicated already? The best (or worst) is yet to come… In September 2011, roughly a year and a half after that merge, the Linux Foundation, which hosted MeeGo at the time, announced it would be terminated in favor of yet another project, Tizen. By the same time, Mer appeared as a fork of MeeGo. A company called Jolla, from Finland, then started cooperating with the Mer project to create the Sailfish OS. Confusing enough?
Basically, from the initial two development efforts (Maemo by Nokia and Moblin by Intel) we walked towards six (and counting) different mobile-oriented Linux-based operating systems, some dead, some dying and others just starting. There doesn’t seem to be much app compatibility between these – other than good old Linux binaries (but that applies to Android too and I’m not talking about that kind of apps), and maybe some HTML5 apps (and of course, all the web pages).
In case you didn’t notice, Nokia (now Microsoft) is obviously not involved in any of the current projects (Tizen, Mer or Sailfish) – it’s just not part of their new strategy (and if for some reason anything Linux was involved in the current strategy, I’m sure Microsoft would dump it ASAP, or at least hide it from the public).
Obviously, as of now, one can’t even speak about the market share of these six mobile OS, without having to use scientific notation with negative exponents and a big amount of small-number guessing. To my eyes, Maemo, despite being old and officially unsupported, seems to have a bigger community (and, I guess, a bigger market share) than any of the other small projects that were born from it and forcibly declared as its successors. Or perhaps, I should say that a big part of the community is still centered around Maemo – even though most of the development actually occurs on the new projects.
Add the six I mentioned, to the count of other newborn mobile OS (Firefox OS, Ubuntu for phones…) and make your bets on which one (or whether any of them) will get a market share we can measure, with a percentage above 1%. Maybe if they all got together and united their efforts… oh wait, refer to “MeeGo” for the expected result. But, I’m getting off-topic…
…or perhaps not so off-topic. Nokia, before Microsoft, and during the course of its handset making history, also developed a bunch of different platforms – S40, Symbian and everything that ran on top of it: S60, Symbian^3, Belle and I may be forgetting some. Not all of these were compatible with one another and they had different user experiences. Now compare this to Apple’s iOS since the first iPhone, or Android since the first phones that ran it. Sure, there were lots of updates to each of these systems, and sometimes the user experience changed a lot, but they never changed names and there was always some kind of data and app compatibility.
Applications one developed for Android 1.6 most likely still work fine in 4.3, even if sporting an outdated user experience. The user experience has changed but progressively, and much of the practice an user gets from using earlier versions is still valid on the latest. On the Nokia side, from S60 onwards, there was some app compatibility (but from what I see, not as good as Android’s or iOS’s), but the constantly changing names and looks confuse consumers.
MeeGo also ran on netbooks, in-vehicle infotainment devices and other embedded systems.
Since the Linux-based Maemo and successors had nothing to do with Symbian, Symbian-based and Linux-based systems always lived in different universes, despite being both made by Nokia for similar devices. And now Windows Phone has nothing to do with either Symbian or Maemo/MeeGo – it’s yet another “ecosystem”. Talk about fragmentation in Android, and I’ll show you all the systems created by Nokia.
Nokia managed to start more mobile OS projects than companies like Microsoft, Apple or Google, and yet didn’t manage to stick with any of them, except maybe Symbian… but even on the Symbian land, there were lots of changes to user experience over the time, and to the end user it definitely didn’t feel like it was the same OS when they bought a new phone.
And now that Nokia is basically Microsoft, users of the multiple platforms that reached the mainstream consumer before Nokia made Windows Phones, are pretty much screwed. Nokia/Microsoft no longer cares about their non-WP phones except for what I call “traditional support” (phone breaks, gets replaced or repaired; security bug is found, gets fixed) – but users expect other types of support for smartphone OS, namely updates (to fix non-critical bugs, for example). And maybe even the traditional support is compromised.
I see a lot of wasted work and money on the Nokia side, investing on things that eventually never went forward because at some point they lost support from Nokia. I even think much of the recent waste over the past two/three years was purposeful (*cough* Stephen Elop *cough*). At the same time, I can see the old Nokia strategy as “not putting all the eggs in the same basket” – they weren’t just committed to Symbian, but also S40 and Maemo/MeeGo, and later Windows Phone. Then they decided to drop all the eggs but S40 and Windows Phone. And now that Microsoft bought Nokia, I believe they are going to drop the S40 egg too.
Ultimately, I believe this isn’t good for the consumer. It loses yet some more mobile OS choice, even if these choices weren’t so popular – at least, they were something different. The choice is more and more between Android, iOS and Windows Phone, and if the currently in-development projects don’t hurry to get on the market to earn some users, they may suffer the same fate as all the other ones that got killed or merged, eventually turning them into abandonware.